Shipping policy

Shipping Policy

Thank you for shopping with Kare Los Angeles. We’re committed to getting your order to you quickly and securely.

Processing Times

  • Orders are processed within 2–3 business days after payment is received.

  • You’ll receive a confirmation email with tracking information once your order has shipped.

  • Please note: Processing times may be longer during peak seasons, new product drops, or sales events.

Shipping Rates & Delivery Times

  • Standard Shipping (U.S.): 3–7 business days

  • Expedited Shipping (U.S.): 2–3 business days

  • International Shipping: 7–14 business days (times may vary by destination and customs).

  • Shipping rates are calculated at checkout based on weight, location, and shipping method.

Tracking Your Order

  • Once shipped, you’ll receive an email with a tracking link.

  • Please allow up to 48 hours for tracking updates to appear.

Shipping Addresses

  • We only ship to the address provided at checkout. Please double-check your details — we’re not responsible for delays or lost packages due to incorrect or incomplete addresses.

  • We do not ship to P.O. Boxes, APO/FPO addresses, or freight forwarders unless otherwise stated.

Lost, Stolen, or Damaged Packages

  • We are not responsible for packages lost or stolen after delivery is confirmed by the carrier.

  • If your package arrives damaged, contact us immediately at contact@karelosangeles.co with photos so we can file a claim with the carrier and assist with a replacement.

International Orders

  • Customers are responsible for any customs duties, taxes, or import fees.

  • Delivery times may be affected by customs clearance in your country.

Questions

If you have any questions about your order or shipping, please reach out to us at:
📧 contact@karelosangeles.co