Shipping policy
Shipping Policy
Thank you for shopping with Kare Los Angeles. We’re committed to getting your order to you quickly and securely.
Processing Times
-
Orders are processed within 2–3 business days after payment is received.
-
You’ll receive a confirmation email with tracking information once your order has shipped.
-
Please note: Processing times may be longer during peak seasons, new product drops, or sales events.
Shipping Rates & Delivery Times
-
Standard Shipping (U.S.): 3–7 business days
-
Expedited Shipping (U.S.): 2–3 business days
-
International Shipping: 7–14 business days (times may vary by destination and customs).
-
Shipping rates are calculated at checkout based on weight, location, and shipping method.
Tracking Your Order
-
Once shipped, you’ll receive an email with a tracking link.
-
Please allow up to 48 hours for tracking updates to appear.
Shipping Addresses
-
We only ship to the address provided at checkout. Please double-check your details — we’re not responsible for delays or lost packages due to incorrect or incomplete addresses.
-
We do not ship to P.O. Boxes, APO/FPO addresses, or freight forwarders unless otherwise stated.
Lost, Stolen, or Damaged Packages
-
We are not responsible for packages lost or stolen after delivery is confirmed by the carrier.
-
If your package arrives damaged, contact us immediately at contact@karelosangeles.co with photos so we can file a claim with the carrier and assist with a replacement.
International Orders
-
Customers are responsible for any customs duties, taxes, or import fees.
-
Delivery times may be affected by customs clearance in your country.
Questions
If you have any questions about your order or shipping, please reach out to us at:
📧 contact@karelosangeles.co